Refund Policy

Refund Policy

At BridgeWay Publishing, your satisfaction is important to us. If you’re not completely happy with your purchase, we’re here to make it right. Please review our refund policy below for details on eligibility, processing, and timelines.

1. Refund Eligibility

Refunds are available under the following conditions:

  • You may request a refund within 14 days of your purchase.
  • Refunds are only applicable if the service has not been fully delivered or utilized
  • Digital downloads, completed services, or custom work already rendered may not be eligible.

2. How to Request a Refund

To request a refund:

  • Email us at info@bridgewaypublishing.com
  • Include your order number and a brief explanation of your request.
  • Our support team will review and respond promptly.

3. Refund Processing

Once your request is reviewed:

  • If approved, your refund will be issued to the original payment method within 7–10 business days.
  • You will receive an email confirmation once the refund has been processed.

If you do not receive your refund within 10 business days:

4. Policy Updates

BridgeWay Publishing reserves the right to update or modify this refund policy at any time. Any changes will be reflected on this page. For significant updates, we may notify you via email or through our website.

We value your trust and strive to deliver professional publishing services with integrity. For any questions or concerns, don’t hesitate to reach out.