Privacy Policy

Last Updated: July 1, 2025

At BridgeWay Publishing ("BridgeWay," "we," "our," or "us"), your privacy matters. We are committed to safeguarding the personal data you provide to us through our websites, communications, or when you use our publishing and related services. This Privacy Policy explains the types of information we collect, how we use it, who we share it with, and the choices available to you. It is designed to comply with U.S. privacy regulations including the California Consumer Privacy Act (CCPA), the Children's Online Privacy Protection Act (COPPA), and other applicable state and federal laws.

By accessing or using our services or website, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1. What This Privacy Policy Covers

This Privacy Policy applies to all information collected through the BridgeWay Publishing websites (including bridgewaypublishing.com), any related domains, and services we operate. It also applies to any personal information provided to us via phone, email, or other communications.

This policy does not apply to the privacy practices of third parties that we do not control, including any third-party services or external websites linked to our site.

2. Types of Information We Collect

We collect both personal and non-personal information to provide our services effectively and improve your experience.

2.1 Information You Provide to Us

When you engage with BridgeWay Publishing, we collect information you provide voluntarily, such as:

  • Full name
  • Email address
  • Mailing address
  • Phone number
  • Account credentials (username and password)
  • Payment details (credit/debit card, billing information)
  • Manuscripts, cover designs, and book metadata
  • Communications with customer support or team members
  • Any information submitted through forms or surveys

If you create an account or purchase services, you may be required to provide personal information to complete transactions or access account-specific features.

2.2 Information Collected Automatically

When you visit our website, we may collect the following automatically:

  • IP address
  • Browser type and version
  • Device identifiers and operating system
  • Pages visited and time spent
  • Clickstream data (navigation paths)
  • Referral URLs
  • Cookie and tracking identifiers

This data helps us analyze trends, diagnose technical issues, and improve our services.

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies such as web beacons and pixels to:

In compliance with applicable U.S. state laws including the California Consumer Privacy Act (CCPA), we provide users with the ability to manage cookie preferences. When you first visit our site, you will be presented with a cookie consent banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie settings

You can also modify your cookie preferences at any time by visiting the 'Cookie Settings' link in the footer of our website. These tools allow you to control the use of analytics, personalization, and marketing cookies according to your preferences.

3. How We Use Your Information

We use your information for the following purposes:

  • Remember your login status and preferences
  • Understand user behavior on our website
  • Deliver personalized content and offers
  • Analyze usage and performance

Cookies are small text files stored on your device. You can manage or disable cookies through your browser settings, but this may affect the functionality of our site.

3.1 Service Fulfillment

  • Processing orders and payments
  • Providing publishing, editing, design, and marketing services
  • Managing accounts and user profiles
  • Sending order confirmations, shipping updates, and project milestones

3.2 Communication

  • Responding to your inquiries or requests
  • Sending updates about service changes, new features, or support issues
  • Delivering newsletters, surveys, and promotional content (only with your consent)

3.3 Improvement and Personalization

  • Analyzing website usage to optimize content and user interface
  • Personalizing your experience based on usage and preferences
  • Testing new features and gathering feedback

3.4 Security and Compliance

  • Monitoring for fraud or suspicious activities
  • Enforcing our Terms of Service and other agreements
  • Complying with legal obligations or responding to lawful requests

4. Legal Bases for Processing

Where applicable, we rely on several legal bases to process your personal data:

  • Your consent
  • The performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests (e.g., customer service, security, service optimization)

5. Sharing of Information

We do not sell your personal information. However, we may share your data in limited circumstances:

5.1 Service Providers

We engage trusted third parties to perform tasks on our behalf, such as:

  • Payment processors
  • Book printers and distributors
  • Email marketing platforms
  • Web analytics services
  • Customer support software providers

These parties are contractually bound to use the data only for the specific services they provide to us and to maintain strict confidentiality.

5.2 Legal and Safety Requirements

We may disclose information when necessary to:

  • Comply with applicable laws, regulations, or legal processes
  • Protect the rights, safety, or property of BridgeWay Publishing or others
  • Investigate and prevent fraud or security issues

5.3 Business Transfers

If BridgeWay Publishing undergoes a merger, acquisition, asset sale, or bankruptcy, your data may be transferred to the acquiring entity.

5.4 With Your Consent

We may share your personal data with third parties if you give us explicit permission to do so.

6. Data Retention

We retain personal data for as long as necessary to:

  • Provide services and support
  • Comply with legal obligations
  • Enforce our agreements

Unless a longer retention period is required by law, we retain most personal data for no more than seven (7) years after your last interaction with our services. This period aligns with standard business practices and record-keeping obligations under U.S. law.

If you request account deletion, we will delete your data unless it must be retained for legal reasons, such as fulfilling tax or financial record-keeping obligations, resolving disputes, enforcing our agreements, or preventing fraud and abuse.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access to the personal data we hold about you
  • Correction of inaccurate or incomplete information
  • Deletion of your personal data (subject to limitations)
  • Objection to or restriction of processing
  • Data portability
  • Opt-out of marketing communications

To exercise your rights, contact us at info@bridgewaypublishing.com or +1 (832) 224-3633. We may need to verify your identity before fulfilling your request.

8. Security Measures

We implement technical, administrative, and physical safeguards to protect your personal data. While we strive to secure your data, no system is 100% immune to breaches. It is your responsibility to maintain the confidentiality of your account login information.

If you suspect unauthorized access or have reason to believe your information has been compromised, contact us immediately.

9. Children’s Privacy

BridgeWay Publishing does not knowingly collect personal data from children under 13 years of age. If we become aware that we have collected such data without verified parental consent, we will delete it promptly.

California minors under 18 may request removal of content or information they have posted to our website, provided that such content is under the direct control of BridgeWay Publishing. We make reasonable efforts to comply with these requests; however, complete removal from all third-party platforms, search engines, or archived systems beyond our control cannot be guaranteed. While we make reasonable efforts to comply, we cannot ensure complete removal from third-party sources.

10. Do Not Track Signals

At this time, industry standards for Do Not Track (DNT) signals are not universally adopted, and therefore our website does not currently respond to such signals. However, users can manage tracking preferences via our cookie settings or opt-out mechanisms provided by third-party analytics tools.

11. External Links and Third-Party Sites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before submitting personal information.

12. Updates to This Policy

We may revise this Privacy Policy periodically. If we make material changes, we will notify you via email or by posting a prominent notice on our site. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

13. Contact Information

12808 W Airport Blvd Sugar Land, TX 77478

Phone: +1 (832) 224-3633

Email: info@bridgewaypublishing.com